Terms Of Use

Effective Date: 1st March 2024

Terms Of Use


These terms of use (“Terms of Use”) mandate the terms on which the users access and register on the ‘Simpli5’ mobile application (referred to as the “Platform”), operated by Simplify AgeTech Private Ltd (hereinafter referred to as Simpli5), and the Platform Services (as defined below), provided through the Platform. This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the Terms of Use and Privacy Policy (together hereinafter referred to as “Agreement”) carefully before using or registering on the Platform or accessing any material, information or Platform Services through the Platform. Your access to or use of the Platform (even when You do not avail of or provide any services on the Platform) or booking, purchase or availment of the Platform Services shall signify your acceptance of the Terms of Use and Privacy Policy and Your agreement to be legally bound by the same. These Terms of Use do not alter in any way the terms or conditions of any other written agreement you may have with the Platform for other services.

Please read these Terms and Conditions carefully, as together with our Privacy Policy as it sets out your important rights and obligations in relation to:
– The use of this Mobile App
– All services and products purchased through the App, whether online or offline.

  1. Should you not agree with any of these terms and conditions, please do not use our App.
    Your use of this App is subject to the following terms and conditions:
    – When you visit this App and use our services you agree that you have read these Terms and all related documents and that you are willing to be bound them.
    – The content of this App is for your general information and use only. It is subject to change without prior notice.
  2. Variation:
    We may update our terms and conditions from time to time and the new provisions will apply from the date they are updated.
  3. These Terms of Use applies to all the users of the Platform including:
    – Any supplier of goods / services (whether an individual, professional or an entity, or similar institution) on the Platform, directly or indirectly, including designated / authorised associates, employees, partners and practitioners thereof (“Partner”, “You”, “Your” or “Users”);
    – An individual who accesses and registers on the Platform and/or places a service request on the Platform (“End-User”, “You”, “Your” or “Users”); or
    – Otherwise a user or visitor of the Platform (“You” “Your” or “Users”).

4. Platform Services
– Service Descriptions: We provide user-friendly solutions for the elderly thereby simplifying smart phone usage, and facilitating online service ordering, making the digital experience stress-free and accessible for the elderly. Our Mobile App. provides information about our services. The descriptions of our services are for informational purposes only and do not constitute an offer or guarantee of availability.
– Service Limitations: The availability of our services may vary based on your location, and we reserve the right to limit or modify the services offered on our website.
– Service Agreement: Availing yourself of our services may require entering into a separate agreement, which may include additional terms and conditions specific to the services requested. The terms of the separate agreement will govern your use of the services.
5. Disclaimer (general)
– While the information contained within the app is periodically updated, no guarantee is given that the information provided in this app is correct, complete, and/or up-to-date.
– The materials contained on this app are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter.
– We at simpli5 do not accept any responsibility for any loss which may arise from reliance on information contained on Simpli5 App, and any other apps or written works published by Simpli5. This includes, but is not limited to, app content, articles, e-books and email messages.
– You are solely responsible for any results you obtain as a result of using the information on this App.
– This app and its contents are provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
– The reader/viewer assumes all risks and responsibility from the use, non-use, or misuse of this information.
– Links within this app may lead to other websites, including those operated and maintained by third parties. Simpli5 App includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).
– You must be at least 18 years old to provide personal data via the contact form, subscriber forms, content article submission forms, and any other forms/polls/surveys on Simpli5 App and any other app owned by Simpli5.
– Please read the Privacy Policy for details regarding data collection and usage and other privacy information.
– Your use of this app indicates acceptance of this disclaimer and app policies.
– This disclaimer applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of this app or the services found on this app.

6. Copyright, trademarks and other intellectual property

– Simpli5 owns the intellectual property rights in all of the content of this App or has permission to use or display the material on this App.
– You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our App content in whole or in part except as expressly authorised by us.
– Images and item descriptions posted on this App by third parties are the responsibility of those third parties and may be subject to copyright.
– You must seek permission from the third party before using any of their content. The names of actual companies and products mentioned on this App may be the trademarks of their respective owners.

7. Copyright infringement
If you believe that there is material on our app that infringes third party intellectual property rights, please email hello@simpli5.in with sufficient information to enable us to determine who the owner of the intellectual property is and to remove it from the Simpli5 App if appropriate.

8. Social media platforms
– Simpli5 also uses interfaces with social media sites such as Facebook, YouTube, LinkedIn, Twitter and others.
– If you choose to “like” or “share” information from this app through these services, you should review the privacy policy of that service.
– By using this app, you recognize that Simpli5 is not responsible for any information and material on this app that is linked to a third-party site.

9. Third-party links
– This app may also, on occasion, include links to other websites which are not controlled by us.
– These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk.
– Third-party links on our app do not signify that we recommend or endorse the websites.
– We have no control over the nature, content and availability of those websites.
10. Limitation of liability
– We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this app in any way, subject to the requirements of Indian Consumer Law.
– Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action, even if those services were provided to you without cost.
– This limitation of liability applies to the fullest extent permitted by law and shall survive any termination or expiration of this agreement or your use of this app or the services found on this app.
11. Indemnity
– You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:
a. your unauthorized use of this app or products or services included or advertised on this app.
b. your breach of these terms and conditions.
12. Applicable law
– This agreement is governed by the laws of India and you consent to the exclusive jurisdiction and venue of courts within Mumbai, India in all disputes arising out of or relating to the use of this App.
– You may provide notice to us through the contact us page or otherwise by email hello@simpli5.in
– We may provide notice to you via email or other electronic means.
– Use of this app is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation, this paragraph. If you are resident in a jurisdiction where the use of this app is unauthorized, it is your responsibility to stop using this app.
13. Relationship
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement or use of this app.
14. Validity
– If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.
– These terms and conditions together with our Privacy Policy form the entire agreement between you and us.